Refund Policy

Thank you for being a part of the CkFans.Live community! We strive to provide high-quality content and services. Please take a moment to read our refund policy.

1. Refunds for Membership/Subscription Purchases

All membership or subscription-based purchases are non-refundable. This includes, but is not limited to, recurring subscriptions for access to exclusive content.

We encourage users to explore any available free content or trial periods before committing to a paid membership.

2. Refunds for One-Time Purchases

For one-time purchases, such as digital content (e.g., videos, photos, or downloads), there will be no refunds once the content has been delivered or accessed. Once a digital item is delivered, it is considered consumed, and thus cannot be refunded.

3. Exceptions to the No-Refund Policy

In certain cases, we may consider a refund or partial refund under the following circumstances:

• Technical Issues: If you experience technical issues preventing access to the purchased content, we will investigate and may offer a refund or alternative resolution.
• Accidental Transactions: If a purchase was made by accident (e.g., duplicate charge, unauthorized transaction), please contact us within 24 hours, and we will evaluate the situation on a case-by-case basis.
• Content Not as Described: If the content delivered is significantly different from what was advertised or promised, we may offer a refund or alternative content, subject to investigation.

4. How to Request a Refund

If you believe you're eligible for a refund, please reach out to our support team at support@ckfans.live
. Include the following information:

• Your account details
• The transaction ID or order number
• A brief explanation of the issue

We will respond within 7 business days to assist you with your request.

5. Chargebacks and Disputes

We strive to resolve all issues amicably. However, we do not tolerate fraudulent chargebacks or disputes. Any chargebacks initiated without prior communication may result in the suspension or termination of your account and access to our platform.

6. Changes to This Policy

CkFans.Live reserves the right to update or modify this refund policy at any time. Any changes will be posted on this page, and the new policy will take effect immediately upon publication.

Important Notes:

• This policy is designed to protect both you and your customers. The goal is to discourage misuse while maintaining a flexible approach to genuine issues.
• If you're offering digital products (like photos or videos), refunds should generally be avoided once content is delivered, as there's no way to "return" these products.
• Make sure your terms are clear, and always provide customers with a clear path for support in case there’s an issue.